Our team specializes in the process of ATA-SRO Auditing. Please check back for more information on our process and method. Should you have any questions feel free to contact Michele Shuster.

The ATA Self-Regulatory Organization (ATA-SRO) Audit is a process designed to ensure contact center companies are meeting legal requirements, mandatory protocols, managing documentary evidence, minimizing vulnerabilities, obtaining independent certified audits, and reaching a level of accreditation that demonstrates integrity, security, and strength.

Being ATA-SRO certified ensures your company is meeting the highest standards of quality for contact center while still protecting the rights of customers. Your company can improve customer service, retain clients, save money, and increase credibility.

Michele Shuster is an ATA-SRO certified auditor. Contact her to learn more about the benefits of being recognized as a certified call center.