Shuster appointed to Chair of the Executive Advisory Board for the Taylor Institute of DM at UA
Michele Shuster has been appointed Chair of the Executive Advisory Board for The Taylor Institute for Direct Marketing and Suarez Applied Marketing Research Laboratories at The University of Akron. Michele will serve a two year term as Chair. She has faithfully served as a board member since 2007. The Taylor Institute is the nation’s premiere [...]
FTC Issues Advisory Opinion Affirming Consumer Rights Under the Holder in Course Rule
Upon request of the several prominent consumer advocacy groups, the Federal Trade Commission issued an advisory opinion yesterday, reaffirming the consumers’ rights under the Holder in Due Course Rule. The Rule provides consumers with claims and defenses when merchants sell consumer credit contracts to another lenders. The rule entitles a consumer to assert the same [...]
Internet Opt In Leads Causing Trouble
This morning The Today Show ran an ugly expose on a telemarketer purportedly calling people on the federal Do Not Call list. When the owner finally got a word in edgewise, he said he wasn’t violating the law because they were opt in leads. What does this mean? Lately it means a lead broker selling [...]
CFPB Launches Public Inquiry Into Arbitration Clauses
Yesterday (April 24th) the Consumer Financial Protection Bureau (CFPB) launched a public inquiry into how consumers and financial services companies are affected by arbitration and arbitration clauses. The purpose of the study is for the CFPB to assess whether imposing conidtions or prohibitions on arbitration would better protect consumers. Arbitration is a formal way to [...]
Arizona Incorporates Business Opportunity Laws Into its Telephone Solicitation Statute
On April 4, 2012 the Arizona governor signed into law a bill that amends its laws pertaining to telephone solicitations, including the adoption of specific requirements pertaining to sellers of business opportunities. Significant new provisions include the following: Persons offering to sell “identity protection assistance” during inbound calls and/or offering business opportunities through any means [...]
Join MPS for the ATA National Convention in Hollywood, FL, April 29th-May 2nd
It has been roughly 6 weeks since the FCC approved a Report and Order that will amend its Telephone Consumer Protection Act regulations. There are still many unanswered questions surrounding how these new regulations will impact our industry. The ATA continues to work with the FCC regarding these very issues. The ATA will be able [...]
Governor Signs Right to Cure Bill
Last week, Governor John Kasich signed HB 275, which contains a significant amendment to Ohio’s Consumer Sales Practices Act (CSPA). This new addition to the law allows a supplier of consumer goods or services to offer a right to cure when the consumer has initiated a lawsuit alleging a violation of the CSPA. Once the [...]
FTC Case Against Deceptive Robocallers Leads to Record $30 Million in Civil Penalties
Cash Grant Institute Called Consumers on the Do Not Call Registry, Promised Cash Grants That Didn’t Exist In response to charges by the Federal Trade Commission, a federal judge has ordered the defendants, Paul Navestad, also known as Paul Richard, and Chintana Maspakorn, also known as Christina Maspakorn, both doing business as, among others, The Cash [...]
Summary of the FTC’s Final Privacy Report
Summary of the FTC’s Final Privacy Report “Privacy by Design” On March 26, 2012 the Federal Trade Commission (FTC) released its long anticipated final privacy report entitled “Protecting Consumer Privacy in an Era of Rapid Change: Recommendations for Businesses and Policymakers” (Report). The Report, which expands on the principles outlined in the FTC’s December 2010 [...]
MPS visits Marine One
This week, the MPS team had the unique opportunity to tour Marine One since it was in Columbus, Ohio for the President’s visit. Michele Shuster’s brother-in-law is a pilot who flies Marine One, the President’s helicoptor.
© 2012