Upon request of the several prominent consumer advocacy groups, the Federal Trade Commission issued an advisory opinion yesterday, reaffirming the consumers’ rights under the Holder in Due Course Rule.  The Rule provides consumers with claims and defenses when merchants sell consumer credit contracts to another lenders. The rule entitles a consumer to assert the same [...]

Yesterday (April 24th) the Consumer Financial Protection Bureau (CFPB) launched a public inquiry into how consumers and financial services companies are affected by arbitration and arbitration clauses. The purpose of the study is for the CFPB to assess whether imposing conidtions or prohibitions on arbitration would better protect consumers. Arbitration is a formal way to [...]

Cash Grant Institute Called Consumers on the Do Not Call Registry, Promised Cash Grants That Didn’t Exist In response to charges by the Federal Trade Commission, a federal judge has ordered the defendants, Paul Navestad, also known as Paul Richard, and Chintana Maspakorn, also known as Christina Maspakorn, both doing business as, among others, The Cash [...]

Five car dealers around the country have agreed to Federal Trade Commission settlement orders which require the dealers to stop running ads in which they promise to pay off a consumer’s trade-in, regardless of what the consumer owes on the vehicle. The FTC’s complaints against the dealers allege that despite their claims, consumers still end [...]

The Vehicle Protection Association (VPA), an association formed to promote regulatory transparency, education and accountability for marketing and servicing automotive service contracts, today announced the appointment of Chris Carenza as its new executive director. The VPA board approved Carenza’s appointment, effective immediately. Carenza joins the Vehicle Protection Association after five years of distinguished service as [...]